top of page

Privacy Policy

A legal disclaimer

At Ten X Co ("we," "us," "our"), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, https://www.tenxco.com, or engage with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Who We Are

Ten X Co is a trading name of DraperCo Consultancy Ltd, a consultancy service based in the UK. If you have questions about this Privacy Policy or your personal data, please use the Contact Us page on our website.

2. What Data We Collect

We may collect the following types of personal data:

a. Information You Provide:

  • Name

  • Email address

  • Phone number

  • Company name and role

  • Any other information you share via our contact forms or during consultations.

b. Automatically Collected Data:

  • IP address

  • Browser type and version

  • Time zone setting

  • Pages viewed and time spent on our site

  • Cookies and other tracking technologies (see Section 8).

3. How We Use Your Data

We process your personal data for the following purposes:

  • Providing Services: To deliver consultancy services and manage client relationships.

  • Communication: To respond to inquiries, schedule meetings, and provide updates.

  • Marketing: To send newsletters, promotions, or offers (only with your explicit consent).

  • Improvement: To improve our website and services based on user feedback.

  • Legal Obligations: To comply with applicable laws and regulations.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: Where you have provided clear consent for us to process your personal data for specific purposes.

  • Contract: To fulfil a contract with you or to take steps at your request before entering a contract.

  • Legitimate Interests: For purposes such as improving our services and protecting our business.

  • Legal Compliance: To comply with legal obligations.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Third parties who provide IT, marketing, or administrative services.

  • Legal and Regulatory Authorities: If required by law or to enforce our rights.

  • Business Partners: For joint projects or collaborations, with your consent.

We will never sell your personal data to third parties.

6. International Data Transfers

If we transfer your data outside the UK, we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Retention

We retain personal data only as long as necessary for the purposes stated above. Retention periods are determined by:

  • Legal requirements

  • Contractual obligations

  • Business needs

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies collect information about your browsing behaviour. You can manage or disable cookies through your browser settings.

9. Your Data Rights

Under the UK GDPR, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, where applicable.

  • Restriction: Request limitation of data processing.

  • Portability: Request transfer of your data to another organisation.

  • Objection: Object to the processing of your data for specific purposes.

  • Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, please use the Contact Us page on our website. You can also lodge a complaint with the ICO (www.ico.org.uk).

10. Data Security

We use industry-standard measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include secure servers, firewalls, and encryption. However, no system is entirely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with a revised "Last Updated" date. We encourage you to review our Privacy Policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please use the Contact Us page on our website.

bottom of page